Shipping & Pick Up Guide
You are welcome to pick up your items yourself from our warehouse. Booking is needed in advance so we can prepare your items before you arrive. Same day pick up is possible but you may need to wait for a while. Normally, you can pick it up in 1 - 2 days after we’ve received your payment.
AUCKLAND PICK UP
Carbine Rd, Mt. Wellington
Address: 77 Carbine Road, Mount Wellington, Auckland 1060
Opening hours: 10am - 5pm 7 days (Closed on Public Holidays)
Walls Rd, Penrose
Address: Gate 3, 11-17 Walls Rd, Penrose, Auckland 1061 (Search by 9 Walls Rd, Penrose, Auckland 1061 on Gmaps)
Opening hours: 10am - 5pm 7 days (Closed on Public Holidays)
Get there Book an appointment
HAMILTON PICK UP
Te Rapa
Address: 554 Te Rapa Road, Te Rapa, Hamilton 3200
Opening hours: 10am - 6pm 7 days (Closed on Public Holidays)
CHRISTCHURCH PICK UP
Hornby
Address: 19 Gerald Connolly Place, Hornby, Christchurch 8042
Opening hours: 11am - 12.30pm, 1pm - 4pm (Closed on Public Holidays)
Wigram
Address: 3/73 Treffers Road, Wigram, Christchurch 8042
Opening hours: 3pm - 4pm (Closed on Thursday and Public Holidays)
Need your furniture to get shipped? We offer shipping NZ-wide!
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Shipping promotion! Enjoy FREE DOOR-TO-DOOR METRO DELIVERY for a min. order of $2000!
AUCKLAND
We divide Auckland into RED, GREEN, and YELLOW zones for shipping purposes.
Auckland RED Zone (Metro)
$50 (Standard - Outside Ground Floor Delivery)
Extra +$50 (Inside Ground Floor Delivery)
Extra +$50 (Each Floor Fee With Stairs)
Auckland GREEN Zone
$70 (Standard - Outside Ground Floor Delivery)
Extra +$50 (Inside Ground Floor Delivery)
Extra +$50 (Each Floor Fee With Stairs)
Auckland YELLOW Zone
$90 (Standard - Outside Ground Floor Delivery)
Extra +$50 (Inside Ground Floor Delivery)
Extra +$50 (Each Floor Fee With Stairs)
HAMILTON
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Hamilton Metro Area Shipping Fee
$50 (Standard - Outside Ground Floor Delivery)
Extra +$50 (Inside Ground Floor Delivery)
Extra +$50 (Each Floor Fee With Stairs)
CHRISTCHURCH
Christchurch Metro Area Shipping Fee
$50 (Standard - Outside Ground Floor Delivery)
Extra +$50 (Inside Ground Floor Delivery)
Extra +$50 (Each Floor Fee With Stairs)
OTHER AREAS
If your location isn't included in the above list, we rely on third-party logistics firms, typically MainFreight, for our deliveries. Please be aware that we're unable to alter Mainfreight's delivery schedule within 48 hours of the scheduled delivery date. It's crucial to ensure someone is present on-site for the Mainfreight delivery, as third-party deliveries are governed by their own policies beyond our influence. Failure to have someone present may incur additional charges for a second delivery attempt.
If you have any questions, don't hesitate to reach out to us via:
AUCKLAND DIRECTION
We deliver to certain areas on different days.
Monday, Wednesday, Thursday, Saturday (North, West, Central)
Tuesday, Friday, Sunday (South, East, Central)
| From $50 Auckland Area | Red | From $70 Auckland Area | Green | From $90 Auckland Area | Yellow | To Be Calculated | |
| Arch Hill | Central | Birkenhead | North | Albany | North | Drury | South |
| Blockhouse Bay | Central | Chatswood | North | Bayswater | North | Gulf Harbour | North |
| Avondale | Central | Clendon Park | South | Bayview | North | Huapai | West |
| Burswood | East | Botany Downs | East | Beach Haven | North | Karaka | South |
| East Tamaki | South | Bucklands Beach | East | Belmont | North | Kumeu | West |
| Eden Terrace | Central | City | CBD | Birkdale | North | Laingholm | West |
| Ellerslie | Central | Clendon | South | West Harbour | West | Orewa | North |
| Epsom | Central | Clover Park | South | Browns Bay | North | Riverhead | West |
| Farm Cove | East | Cockle Bay | East | Campbells Bay | North | Pokeno | South |
| Favona | South | Conifer Grove | S/East | Castor Bay | North | Pukekohe | South |
| Freemans Bay | Central | Eastern Beach | East | Devonport | North | Silverdale | North |
| Glen Innes | Central | Dannemora | South | Fairview Heights | North | Whangaparoa | North |
| Glendowie | Central | Donegal Park | South | Forrest Hill | North | Whangarei | North |
| Grafton | Central | Flat Bush | South | Glenfield | North | All Other Areas | |
| Golflands | East | Glen Eden | West | Glenvar | North | ||
| Greenlane | Central | Glendene | West | Greenhithe | North | ||
| Grey Lynn | Central | Green Bay | West | Hobsonville | West | ||
| Half Moon Bay | East | Goodwood Heights | South | Long Bay | North | ||
| Herne Bay | Central | Hauraki | North | Mairangi Bay | North | ||
| Highland Park | East | Henderson | West | Massey | West | ||
| Hillsborough | Central | Hillcrest | North | Milford | North | ||
| Huntington Park | East | Hillpark | South | Murrays Bay | North | ||
| Kelston | West | Homai | South | Narrow Neck | North | ||
| Kingsland | Central | Howick | East | Northcross | North | ||
| Kohimarama | Central | Leabank | South | North Harbour | North | ||
| Lynfield | Central | Lincoln | West | Opaheke | S/East | ||
| Mangere Bridge | South | Manukau | South | Oteha | North | ||
| Mangere | South | Manurewa | South | Pahurehure | S/East | ||
| Mangere East | South | McLaren Park | West | Papakura | S/East | ||
| Meadowbank | Central | Meadowlands | East | Pinehill | North | ||
| Mt Albert | Central | Mellons Bay | East | Ranui | West | ||
| Mt Eden | Central | Northcote | North | Red Hill | S/East | ||
| Mt Roskill | Central | Northcote Centre | North | Rosedale | North | ||
| Mt Wellington | Central | Northpark | East | Rosehill | South | ||
| Morningside | Central | Randwick Park | East | Rothesay Bay | North | ||
| Mission Bay | Central | Shamrock Park | East | Schnapper Rock | North | ||
| New Lynn | West | Shelly Park | East | Sunnynook | North | ||
| Newmarket | Central | Somerville | East | Swanson | West | ||
| New Windsor | Central | Sunnyvale | West | Titirangi | West | ||
| New Market | Central | Takanini | South | Torbay | North | ||
| One Tree Hill | Central | Takapuna | North | Totara Vale | North | ||
| Onehunga | Central | Te Atatu Peninsula | West | Unsworth Heights | North | ||
| Orakei | Central | Te Atatu South | West | Waiake | North | ||
| Otahuhu | South | The Gardens | South | Wairau Valley | North | ||
| Otara | South | Totara Heights | South | Westgate | West | ||
| Owairaka | Central | Totara Park | South | Whenuapai | West | ||
| Pakuranga | East | Wattle Cove | South | ||||
| Pakuranga Heights | East | Wattle Downs | South | ||||
| Panmure | Central | Western Heights | West | ||||
| Papatoetoe | South | Weymouth | South | ||||
| Papatoetoe West | South | ||||||
| Parnell | Central | ||||||
| Pt England | Central | ||||||
| Ponsonby | Central | ||||||
| Pt Chevalier | Central | ||||||
| Remuera | Central | ||||||
| Royal Oak | Central | ||||||
| Rosebank | Central | ||||||
| Sandringham | Central | ||||||
| St Heliers | Central | ||||||
| St Johns | Central | ||||||
| St Marys Bay | Central | ||||||
| Stonefields | Central | ||||||
| Sunnyhills | East | ||||||
| Tamaki | Central | ||||||
| Te papapa | Central | ||||||
| Three Kings | Central | ||||||
| Waikowhai | Central | ||||||
| Wai-o-Taiki Bay | Central | ||||||
| Waterview | Central | ||||||
| Western SpringsCentralWestmere | Central | ||||||
| Wiri | South |
